Privacy notice

This site is run by DIJITUL LTD (The Bungalow, 11 St John St, Mansfield, NG18 1QJ). We are the data controller for anything you send us here.

What we collect

When you send an enquiry, we collect the details you type in (name, email, phone, website and message), along with your IP address and the time, to help stop spam.

Why

We use these details to reply to your enquiry and, if you become a client, to provide your service. Our lawful basis is legitimate interests, or taking steps at your request before a contract.

Who sees it

Only the dijitul team. Enquiry emails are delivered through our email provider (SMTP2GO). We don't sell your data or use it for third-party advertising.

How long

We delete enquiries that don't lead to work within 24 months.

Clients

If you become a client, your account and billing details are held in our client portal and synced to Xero for accounting. They are not synced anywhere else. We never ask for data we do not need, and if we need more we will explain why.

Chat assistant

The chat assistant on this site ("dijibot") sends the questions you type to our own website so it can answer them. Please don't type passwords, card details or other sensitive information into it.

Your rights

You can ask to see, correct or delete the data we hold about you by emailing datacontroller@dijitul.uk (or info@dijitul.uk). We will respond within one calendar month. You can also complain to the Information Commissioner's Office (ico.org.uk).

Registration and data protection officer

DIJITUL LTD is registered in England and Wales, company number 12532695, and is registered with the ICO as a data controller under the Data Protection Act 2018, registration number ZB855355. Our data protection officer is Olly, who you can email at olly@dijitul.uk or call on 01623 650333.

Cookies and analytics

We use Google Analytics 4 to understand which pages are useful, but only if you click "Accept". Until then, no analytics cookies are set. Google Consent Mode then sends only cookieless, anonymous pings. Analytics cookies (named _ga and _ga_*) last up to 2 years. We don't use advertising cookies.

Your choice is saved in your browser's local storage (dj_consent), not in a cookie. You can change it at any time using cookie settings.

Google processes analytics data as our processor. See how Google uses data.